mv88 Platform Terms & Conditions
Before opening an account, playing games, or using any service on mv88, reading these terms carefully is mandatory. This document forms the basis of the agreement between you and mv88.
Important Notice: By accessing or using the mv88 platform, you automatically agree to be bound by all the terms and conditions described below. If you do not agree with any term, please refrain from using our platform.
Introduction & Applicability
These Terms and Conditions ("Terms") form a legal agreement between the mv88 online gaming platform ("Platform") and its users ("Member" or "you"). These Terms apply to all services, products, promotions, and benefits offered by mv88.
mv88 is an entertainment-focused online gaming platform offering casino games, sports betting, and other entertainment services. The platform operates with full SSL encryption technology and is committed to ensuring fair play.
mv88 reserves the right to change or amend these Terms at any time. Continued use of the platform after any changes will be considered as your automatic acceptance of the revised Terms. It is therefore recommended that you visit this page regularly.
Section 1 — Eligibility & Age Requirement
1.1 Age Requirement
To use the mv88 platform, you must be 21 years of age or older. Only users aged 21+ are permitted to create and manage an account on this platform. If information provided at registration is found to be false, the account will be immediately closed and any pending deposits or winnings may be forfeited.
1.2 Multiple Accounts Prohibited
Each individual may operate only one mv88 account. Creating more than one account under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts and any funds held within them will be forfeited. Using multiple accounts to obtain bonus benefits will be considered a fraudulent activity.
1.3 Accuracy of Personal Information
When creating an account and when updating your profile afterwards, you are required to provide true, complete, and up-to-date personal information. mv88 may request additional documents at any time to verify your identity. Failure to complete verification may result in the account being temporarily suspended or permanently closed.
Section 2 — Account Management
2.1 Account Security
It is your sole responsibility to keep your mv88 account login credentials (username and password) completely confidential. Sharing your account access or credentials with any third party is strictly prohibited. If you suspect that someone else has accessed your account, notify our support team immediately.
2.2 Account Closure & Suspension
mv88 reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- Violation of these Terms
- Fraudulent or suspicious activity
- Operating multiple accounts
- Providing false information
- Suspicion of financial crime or money laundering
- Bonus abuse or collusion (coordinated fraud)
2.3 Voluntary Account Closure
If you wish to voluntarily close your account, please contact our support team. Any pending withdrawal requests will be processed and remaining funds will be returned, subject to conditions, before the account closure request is completed.
Section 3 — Deposit & Withdrawal Policy
3.1 Deposit Limits & Methods
The minimum deposit amount for all payment methods on mv88 is ৳200. We accept deposits through the following methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and Islami Bank)
Deposited funds must be sent from an account registered in your own name. Deposits from third-party accounts are strictly prohibited.
3.2 Withdrawal Conditions
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made through the same method used for the deposit, unless otherwise instructed.
Your account identity verification must be completed before submitting a withdrawal request. If verification is not complete, the withdrawal request may be delayed or rejected.
Warning: mv88 follows international guidelines to prevent money laundering. Accounts may be reviewed for suspicious transactions and additional verification may be required.
Section 4 — Bonuses & Promotions
4.1 Welcome Bonus
New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example:
- If you deposit ৳1,000, you will receive a bonus of ৳1,200 and your total balance will be ৳2,200.
- If you deposit ৳26,000 or more, the maximum bonus is ৳15,000 and your total balance will be ৳41,000.
4.2 Wagering Requirements
To withdraw winnings received from the welcome bonus, you must wager the bonus amount 10 times (on the bonus amount only, not on deposit + bonus).
For example: if your bonus is ৳1,200, you must place a total of ৳12,000 in wagers to withdraw the bonus winnings (৳1,200 × 10 = ৳12,000).
4.3 General Bonus Terms
- Each member may receive a welcome bonus only once.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering is completed.
- If bonus abuse or an attempt to obtain bonuses fraudulently is detected, the bonus will be cancelled.
- mv88 reserves the right to change the terms of any promotion or cancel a promotion.
- VIP cashback and other promotions have separate terms, which can be found on the relevant promotion page.
Section 5 — Fair Play & Prohibited Activities
5.1 Fair Play Policy
mv88 is committed to ensuring a fair and transparent gaming environment for all members. The outcome of all games on our platform is determined by a Random Number Generator (RNG), which ensures impartiality. All your data and transactions are secured through SSL encryption technology.
5.2 Prohibited Activities
The following activities are strictly prohibited on the mv88 platform:
- Collusion — conspiring with other players to gain an unfair advantage
- Using software or bots to automate gameplay
- Exploiting system vulnerabilities or bugs to gain an unfair advantage
- Money laundering or conducting transactions using illegal funds
- Attempting to access other members' accounts
- Attempting cyber attacks or hacking the platform's systems
- Placing opposing bets (arbitrage) against losses for the purpose of obtaining bonuses
5.3 Consequences of Prohibited Activities
If evidence is found of involvement in any of the prohibited activities listed above, mv88 will immediately and permanently close the account, forfeit all funds, and may take legal action where applicable. This decision is final and the opportunity for reconsideration is limited.
Section 6 — Responsible Gaming
6.1 Our Commitment
mv88 places the highest priority on responsible gaming. We believe that gaming is an entertainment activity and should never be a cause of financial or mental distress. To protect members, we provide the following tools:
- Ability to set deposit limits
- Option for a temporary self-break
- Permanent self-exclusion facility
- Advisory service through the support team
6.2 Getting Help
If you feel that gaming is having a negative impact on your life, please contact our support team. Our 24/7 live chat and email support ([email protected]) are always ready to help. For more information, please visit our Responsible Gaming page.
Section 7 — Privacy & Data Protection
7.1 Data Collection & Use
mv88 collects, stores, and processes members' personal information solely for the purpose of providing services. We do not sell your personal information to any third party. To learn more about our data protection policy, please see the Privacy Policy page.
7.2 Use of Cookies
Our platform uses cookies to improve the user experience. By continuing to use the platform, you agree to our cookie policy. You can manage cookies through your browser settings, though some services may become limited.
7.3 Security Measures
mv88 uses industry-standard SSL encryption technology to keep all your transactions and personal information secure. Our systems undergo regular security reviews. If you notice any security-related issue, please inform us immediately.
Section 8 — Intellectual Property Rights
8.1 Copyright & Trademark
All content on the mv88 platform — logos, designs, text, graphics, software, and other elements — is the exclusive intellectual property of mv88. Reproducing, distributing, modifying, or using this content for commercial purposes without written permission from mv88 is strictly prohibited.
8.2 Third-Party Licences
Games displayed on the mv88 platform are licensed from various game developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. The intellectual property rights of these games belong to the respective developers. Members may use these games for personal entertainment purposes only.
Section 9 — Limitation of Liability
9.1 Service Guarantee
The mv88 platform is provided on an "as is" basis. If services are disrupted due to technical issues, internet connectivity loss, or other technical failures, we will make every effort to resolve them promptly. However, mv88 is not liable for any financial loss caused by such technical issues.
9.2 Liability for Gaming Losses
Participation in gaming is voluntary and at your own risk. mv88 is not liable for any financial loss resulting from losses in games. We recommend that you always wager within your means and treat gaming as entertainment.
9.3 Force Majeure
mv88 will not be liable for any delay or failure in service caused by natural disasters, government restrictions, cyber attacks, power outages, or any other circumstances beyond our control. In such situations, we will endeavour to keep members informed with updates.
Section 10 — Dispute Resolution Process
10.1 Filing a Complaint
If you have a complaint about any matter, please contact our support team first. Complaints can be submitted via 24/7 live chat or by email at [email protected]. We take all complaints seriously and aim to provide a resolution as quickly as possible.
10.2 Disputes Over Game Results
If there is a dispute over the outcome of a game, mv88 will review the server logs. Server logs will be considered the definitive evidence. If a game is cancelled due to a technical error, the wager amount used in that game will be refunded.
In all complaints and disputes, mv88's decision will be considered final; however, we will always endeavour to make decisions with members' best interests in mind.
Section 11 — Terms Amendment & Contact
11.1 Changes to Terms
mv88 may change, revise, or amend these Terms at any time. For significant changes, we will endeavour to notify members by email or via a notification on the platform. Continued use of the platform after any changes will be taken as acceptance of the revised Terms.
11.2 Contact
If you have any questions or queries about these Terms, please contact our support team:
- Live Chat: Log in to the platform for direct 24/7 access
- Email: [email protected]
- Language: Support is available in both Bangla and English